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The Lash Spot Policies
(Appointment/Cancellation/rescheduling)

MISSED APPOINTMENT POLICY

Clients are kindly reminded to cancel or reschedule their appointments at least 24 hours in advance. Failure to do so will result in a service fee. To ensure optimal results, we kindly request that you avoid consuming caffeine within 1 hour prior to your appointment. Please arrive on time as all appointments are scheduled based on timing to allow for appropriate processing time.

CANCELLATION

Our mission at The Lash Spot is to provide exceptional service and personalized attention in a professional environment, aiming to surpass your expectations and earn your loyalty. We strive to create a positive experience that encourages you to recommend our services to others.

MUST READ

2nd missed appointment, a 50% fee will be applied as a courtesy.

3rd missed appointment, the full 100% fee will be applicable. 
 1st missed appointment, there will be no fee as a gesture of understanding.  
We value our time and yours
We appreciate your cooperation and understanding as we look forward to serving you!
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